Last updated: November 22, 2024

This policy is applicable to orders within the USA and is designed to ensure that you are fully aware of our shipping policies and procedures. By ordering from this store, you accept the policies outlined below.

TRANSIT, HANDLING, AND ORDER CUT-OFF TIMEF

Order Cut-Off Time: 4:00 PM

Handling Time: 1 to 2 Business Days (Monday to Friday)

Transit Time: 5 to 8 Business Days (Monday to Friday)

Delivery Time: 6 to 10 Business Days (Monday to Friday)

Time Zone: (GMT-05:00) Eastern Standard Time

DELIVERY TERMS

We use FEDEX to deliver orders to you.

Shipping Locations

Currently, we provide shipping within the USA only. If you’re outside this area, please reach out to us at support@blendedties.online to discuss potential shipping options.

SHIPPING COST

To prioritize our customers’ convenience, we offer a simple, flat shipping rate of just $6.69 USD for all orders across the USA.

CHANGE OF ADDRESS

We cannot change the delivery address once the order is in transit. If you need to update your delivery address, please contact us at support@blendedties.online before dispatch.

WRONG ADDRESS

If you provide an incorrect address and the order cannot be delivered, it will be returned to our store. You will be responsible for the full shipping cost in the event of a wrong address.

CANCELLATIONS

If you change your mind before your order is dispatched, you may cancel it. Once an order has been dispatched, please refer to our refund policy.

ORDER TRACKING SYSTEM

Once your order has been shipped, you will receive a tracking number. This will allow you to monitor the progress of your order until it arrives at your address.

PARCELS DAMAGED IN TRANSIT

If a parcel arrives damaged, please reject the delivery if possible and contact our customer service for further assistance. If you receive a damaged parcel without being present for delivery, contact us immediately for next steps.

TAX

Sales tax is included in both the product price and shipping rates.

CONTACT INFORMATION

Business name: Blended Ties

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

Business Mail: support@blendedties.online

Business Address: 800 Third Avenue FRNT A, New York New York 10022, United States